Email list
Use the letter list to review subjects, Spam Score and delivery metrics before previewing or editing.
Platform checked: 2026-11-12 · Guide updated: 2026-11-13Steps have been checked against the live platform. Screenshots are cropped to protect account and customer data.
Before you start
- Saved letters appear in the list. Make sure you are using the intended account.
Step-by-step instructions
- 01
Open the letter list
Expand Letter Management → Letter → List. Columns include Subject, Created Time, Spam Score, Schedule Count and several performance metrics.
Open full-size screenshot Letter-list headers and tools without actual letter data - 02
Find the intended letter
Identify the letter by subject and creation time. Row magnifier and edit icons provide viewing and editing actions; inspect the icon and confirm the letter before acting.
- 03
Interpret Spam Score correctly
The current column is Spam Score, not the older Spam Rate label. It is a content-check reference, not an observed spam percentage or a guarantee of inbox placement.
- 04
Read each metric separately
Recipient Count, Delivered, Bounced, Openers and Link Clicked are different metrics. For analysis by sending batch, use Delivery Management → Schedule → Report.
Notes and troubleshooting
- The screenshot retains only tools and column headers, without exposing customer letters or performance data.
Need a little more help?
Tell us what you're experiencing.