User guides
Your next campaign, step by step.
From your first login to creating emails and reviewing results. Find the guide you need and get started at your own pace.
16 guides
Log in to the dashboard
Visit https://app.e-post.com.hk/. The website header and footer login links also open the platform in a new tab.
Read guide Getting startedOverview
Start with the WhiteLabel status card. It explains how domain authentication relates to delivery and provides a link to WhiteLabel setup.
Read guide Contact managementAdd a contact group
Expand Contact Management → Contact Group → Add.
Read guide Contact managementAdd a contact
Expand Contact Management → Contact → Add. This creates an individual contact, rather than a contact group.
Read guide Contact managementImport contacts in bulk
Open Contact Management → Contact → Import and select Download Template. The inspected template contains name, email, phone, first_name and last_name. Use the current download if your account has extra fields.
Read guide Contact managementExcel export fields
The Excel Export Fields menu offers List and Add. Select Add to open field setup.
Read guide Contact managementEmail suppression list
Expand Contact Management → Rejection List → import. The same menu also offers List, Add and Export.
Read guide Contact managementSuppress an individual email
Expand Contact Management → Rejection List → Add, not the ordinary Add Contact page.
Read guide Email managementCreate an email
Expand Letter Management → Letter → Add. The current form combines letter details and the content creation method.
Read guide Email managementUsing Email Builder
The editor has Save at the top and Undo, Redo, Desktop, Mobile and Preview in its toolbar. The right side provides Content, Blocks, Body, Images and Uploads, rather than the older Padding / Style / Content tabs.
Read guide Email managementEmail list
Expand Letter Management → Letter → List. Columns include Subject, Created Time, Spam Score, Schedule Count and several performance metrics.
Read guide Sending managementAdd a schedule
Expand Delivery Management → Schedule → Add. Date and Time contain defaults; change them to your intended sending date and time.
Read guide Sending managementSchedule list
Expand Delivery Management → Schedule → List. Read the page guidance before using Recheck.
Read guide ReportsContact import records
The current flow shows Upload, Preview, Import and Success. Completing upload makes the file available for preview; it does not mean all contacts are in the account.
Read guide ReportsBounce list
The current entry is Contact Management → Bounce List → List, rather than the separate Reports menu described previously.
Read guide ReportsUnsubscribe list
Select Unsubscribe directly under Contact Management. This is its current location, rather than the older Reports menu.
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