Guide contents

Schedule list

Review sending arrangements and distinguish schedules, the delivery queue and reports.

Platform checked: 2026-11-12 · Guide updated: 2026-11-13

Steps have been checked against the live platform. Screenshots are cropped to protect account and customer data.

Before you start

  • Know the sending date, letter and sender you want to review.
  1. 01

    Open the schedule list

    Expand Delivery Management → Schedule → List. Read the page guidance before using Recheck.

    Schedule-list headers and filtersOpen full-size screenshot
    Schedule-list headers and filters
  2. 02

    Check the schedule details

    Identify an arrangement using Date, Time, Letter, Sender Name, Sender Email and Created Time. Read the spam score alongside the letter and sender settings.

  3. 03

    Check status before making changes

    Before changing or reprocessing a schedule, check whether it has started, finished or is pending. Avoid duplicate schedules for the same audience. Contact support if the interface does not offer the required edit.

  4. 04

    Use the right follow-up view

    Delivery Queue shows sending work in progress. Schedule → Report provides batch results, export and date-range controls. The schedule list alone is not the final delivery result.

Notes and troubleshooting

  • The screenshot shows headers and filters only, without exposing actual schedules or recipients.

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