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Live-platform guideGetting started

Overview

Use the dashboard to review sender identity, available credits, delivery statistics and the calendar.

Platform checked: 2026-11-12 · Guide updated: 2026-11-13

Steps have been checked against the live platform. Screenshots are cropped to protect account and customer data.

Before you start

  • Have an activated EPOST account and its password ready.
Platform entry Platform screenshots use Traditional Chinese; follow the control names in this guide.

Step-by-step instructions

  1. 01

    Review WhiteLabel status

    Start with the WhiteLabel status card. It explains how domain authentication relates to delivery and provides a link to WhiteLabel setup.

    Dashboard navigation and WhiteLabel guidance after loginOpen full-size screenshot
    Dashboard navigation and WhiteLabel guidance after login
  2. 02

    Check credits and expiry

    Email Quota shows email credits and Expiry. SMS Quota is a separate service; do not treat SMS credits as email credits. Use BUY QUOTA only when you intend to top up.

  3. 03

    Read the statistics

    Choose a month in Monthly Statistics. DELIVERED, OPENED, UNIQUE CLICKS, TOTAL CLICKS, BOUNCED and UNSUBSCRIBED measure different things. Some geographic charts use Last 90 Days, so check each area's date range.

  4. 04

    Continue through the calendar and navigation

    Schedule Calendar offers a monthly view with previous and next month controls. Use Contact Management, Letter Management and Delivery Management to create data, and Message Activity to inspect activity.

Notes and troubleshooting

  • The screenshot shows navigation and WhiteLabel guidance, without exposing account credits, contact lists or campaign performance.

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